Banking Administration Resume Sample

Management, business, and financial occupations. These occupations account for about 25 percent of employment in the banking industry. Financial managers direct bank branches and departments, resolve customers’ problems, ensure that standards of service are maintained, and administer the institutions’ operations and investments. Loan officers evaluate loan applications, determine an applicant’s ability to repay a loan, and recommend approval of loans. They usually specialize in commercial, consumer, or mortgage lending.

When loans become delinquent, loan officers, or loan counselors, may advise borrowers on the management of their finances or take action to collect outstanding amounts. Loan officers also play a major role in bringing in new business and spend much of their time developing relationships with potential customers. Trust officers manage a variety of assets that were placed in trust with the bank for other people or organizations; these assets can include pension funds, school endowments, or a company’s profit-sharing plan. Sometimes, trust officers act as executors of estates upon a person’s death. They also may work as accountants, lawyers, and investment managers.

Available in Microsoft Word (.doc) format below.

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Diana P. Price

4145 Butternut Lane

Chicago Heights, IL

618-530-3657

dpprice@snailmail.com

OBJECTIVE

Seeking a Bank Administrator position in a multinational bank to leverage my 8 years of broad customer service experience in the banking industry

EMPLOYMENT HISTORY

Bank ABC 10/2005 – 03/2008

Chicago Heights, IL

Collections and Account Specialist

• Responsible for lines of credit and unsecured loans fifteen to thirty days past their due date
• Recorded details of transactions in the online database system, backlog sheet and time sheet
• Promoted to a “production” environment – responsibility was increased to include a higher volume of clients from various industries
• As an account specialist, I called on high balance, high value customers who were 30-90 days delinquent, performed skip traces, maintained and researched these accounts, and provided clients with the utmost respect and quality customer service at all points during their delinquency
• Promoted to the Mortgage Lines and Loans department – responsible for unsecured lines of credit with strict deadlines and daily, weekly and monthly goals
• Verified and approved personal checks and closed checking accounts by request

Company ABC 10/2000 to 10/2005

Chicago Heights, IL

Customer Service Representative, Cashier Instructor, Returns Desk, Courtesy Clerk and Auditor

• Restocked and organized shelves, carried bags for customers and gathered carts
• Promoted to the customer service desk – responsible for customer relations, accounts receivables, accounts payable, lottery, fish and game licensing, and high volume cash handling
• Promoted to Instructor position – taught new western region cashiers on customer service, cashiering, bagging, quickness, and alertness
• Dealt with shareholders and provided them details of analysis and research results
• Audited the entire store and utilized CRT system

SKILLS AND ABILITIES

• Type 50 WPM, skilled 10 Key, detail oriented, quick learner, strong time management skills
• Working experience with fax machines, copy machines, and various banking computer systems
• Windows 2007, XP, Vista, Lan NT, Excel, Word, Powerpoint, Outlook, Internet
• Rolm telephone system, AT&T telephone system, multi-line inbound calls, and high volume call center

EDUCATION

Bloom High School                                                                                                    June 1998

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